If you are not completely satisfied with your purchase, simply return it for a refund or exchange within 30 days of your purchase. After 30 days returns are subject to a 15% restocking charge. Returns must be "NEW" not worn or used and be returned in its original packaging with the invoice you recieved with the shipment. Please indicate the reason for return on the back of invoice. You will be responsible for all shipping charges. These shipping charges will be charged to the credit card used for the original order unless you request different. Allow 2-3 weeks for your return or exchange to be processed. Send your return or exchange directly to ; JR'S WESTERN STORE, 51 HWY 59, DIAMOND, MO 64840. Sorry , delivery charges are not refundable.