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QUICK START Your new Montana Silversmiths/ PowerChord website is now live on the internet. You can log into your dealer administration area to customize your website if you wish. We recommend that you login to familiarize yourself with the dealer administration layout, features and functionality. HOW TO LOGIN TO YOUR DEALER ADMINISTRATION AREA
That’s it! Your customized Company store is live and ready to sell products. You can click the “ View Site” at the top right in the Administration Area to view your new PowerChord website. You can return to the Dealer Login page whenever you wish to change features on your PowerChord website. HOW TO PROCESS AN ORDER You will be notified of orders through your website via e-mail. Upon receipt of the e-mail please login to your dealer administration area. You can login to your dealer administration area at any time to view ‘Open Orders’. In the bright green box on the homepage of your administration area click on the ‘View Open Customer Orders’ button. Next click the ‘Show Details’ link next to that order. In the details page you can retrieve customer credit card information. This credit card information will only remain here for 30 days. After that time period the credit card information will be permanently deleted. We do this for added security. Next, process the credit card information just like you would if it were an in-store sale. The dealer always processes the credit card – you are the point of sale. Once the credit card has been approved, you will then need to close the order out. To close the order you will need to login to your dealer administration area. In the bright green box on the homepage of your administration area click on the ‘View Open Customer Orders’ button again. Close out the order by selecting either the ‘ I Have Shipped’ button if you have the product in inventory and have shipped the item/items to the customer yourself. Or selecting the ‘ Send To Montana Silversmiths To Ship’ button which will forward the order on to Company and they will drop ship the item/items to the customer on your behalf.
STORE ADDRESS Your store's web address is: www.shopmtsilver.com /?dealer=(username from above) i.e.: www.shopmtsilver.com/?dealer=54321 type your store web address directly into the address bar of an Internet browser to go directly to your store website’s Homepage. Please feel free to visit your store’s website and experiment and get familiar with the layout. Note : Please contact PowerChord directly if you wish to purchase a unique web address for your website which you can utilize for marketing initiatives.
CONTACTS PowerChord: Contact PowerChord for technical matters concerning your store website or for any questions regarding the operation of your dealer administration area. Toll free: 1-800-350-0981 - Monday through Friday 9am-6pm Eastern Time. E-mail: support@shopmtsilver.com Contact Montana Silversmiths for product support or drop ship inquiries: 800-548-4511. |